We Are Proud
24 March 2020
Dear Sondela Family,
We are proud of the decisive action taken last night by our President, the South African government and all the relevant business stakeholders in announcing the nationwide 21-day lockdown. While this has been widely anticipated it will impact all of us and will, unfortunately, have serious implications for companies in the tourism industry, like Sondela.
In accordance with the President’s directive, the resort will be closed for the duration of the lock-down period and we must hereby officially postpone all bookings made for between 26 March 2020 and 16 April 2020, until such time as revised government regulations allow travelling to return to normal. We will contact guests with affected reservations about new dates after the lockdown period is completed.
We will be operating with a skeleton staff working from home and there will, therefore, be limited communication. If you need to contact us in an emergency, please use firstname.lastname@example.org and allow at least 5 working days for a reply. Your patience in this regard will be sincerely appreciated.
In the words of our President “We are in this together, and it is by working together that we will prevail.” We wish you and your families, good health in these challenging times and look forward to the privilege of welcoming you back as soon as we are able to do so.
Thanking you in advance for your understanding,