Ek weet hierdie is al bespreek, maar dink tog dat mens dit weer moet uitlig terwille van nuwe mense, asook iemand wat nog nie 'n rating gedoen het nie.
Ek het al verskeie keer na oorde gesoek op die forum, dan is daar reeds 'n rating gedoen, maar geen kommentaar wat die rating verduidelik nie.
Hoe voel julle, moet Admin nie dalk die kommentaar verpligtend maak nie, so kan mens beter oordeel?
Soort van algemene indrukke.
Just an observation, I have tried using the resorts rating system to help me deciding whether I want to go there or not, but often see that it is rated, but no comments to substantiate such rating.
Now, my question is, how do one use such ratings, and what if Admin made that field a mandatory field in orderfor other campers to see how one arrived at his/her rating.
A sort of general opinion.
I know this has been discussed, but it needs to be highlighted I believe.
Ek stem wat beteken ń rating sonder kometaar
Johann jy is reg en ek is skuldig en doen die gradering maar lewer nie kommentaar nie. Sal my regruk ha ha
Jan, jammer hoor, hierdie was nie op enige persoon gemik nie, my bedoeling is om die rating stelsel te laat reg werk vir ons as end verbruiker.
Izak, ek gebruik ook liewer my tablet, ek het nie geduld met sukkel met selfoon nie.
Yes we have discussed this before and David has one of the loopholes spot on. As you can see even forum members do not always want to provide comments and everyone has their own reasons for this. If we make the field required then people who do not want to comment will just type short meaningless comments and you will still have the same problem. For example someone might just type "Good Resort" because they had to make a comment which defeats the point that you are trying to achieve.
It is however up to us to make the comment section as easy as possible so that people want to make a comment. This is why we added the "TIP" with the list below of things to mention in your comment, which helps give the people ideas on what to comment on as sometimes people just don’t always know what to say.
There are probably more ways that we can try assist people to make comments so if you have any ideas feel free to let us know so that we can look into the feasibility of implementing any of the ideas.
Thanks Admin, understanding the humun factor.
@ Janus, jou rating is op en baie voledig, baie deuglik, dankie.
@ David, ja dis waar wat jy sê, mense sal kortpad vat
Ek dink ons moet net die onderwerpe soos die gebruik om die belangrikheid van die kommentaar by elke "rating" te beklemtoon.
Ek myself is nie veel gepla oor die "Rating" nie. Die kommentaar sê vir my meer oor hoe die persoon die oord ervaar het. My toekenning van 'n 3 byvoorbeeld is nie selfde as 'n ander ou sin nie.
Die kommentaar bring ons op die selfde denke.
Die rating stelsel se "tips" gee ook baie goeie riglyne waarna mense kan oplet.
Soos hulle sê, "it is up to us, to use it" ek dink almal sukkel met die eerste probeer slag, maar dit raak beter.
Yes Leon, I fully agree with you. What a rating of five for me, can be a rating of three for you.
So, the way we developed the rating is that after five independent ratings, the rating of the resort starts to even out. This then gives us an average rating for that particular resort, and the more ratings we receive per resort, the more the ratings will even out giving us a more “true” rating of that resort.
That explains it Leon?
I agree with everything that has been said above but feel that as the ratings stand currently is probably the better of the evils.
For example, I have just returned form a 6 week tour of the Garden Route to Addo Elephant Park and back and stayed at 7 places on this trip. The previous time it was about 15 camps. I know that I should have completed the rating soon after leaving but when one is on the road enjoying life and nature, we tend to put it in the back of our minds and say it will get done when at home.
Then we have a number of them to do and we tend to start repeating similar statements just to get it over with. I have just completed 5 of them and, eish, as Warren says, my mind is already working on the next camp/adventure.
Am in total agreement with Willi above. The more ratings are done the more the averaging will even out although comments are also very important.
Alan, it is very understadable to feel like that, with so many visits, lucky you. I also agree with the averaging out of ratings. That will give a good indication of the resort.
It is just that with a few small comments, one can just briefly point out some reasons for jour rating.
If you just rate it with the star system, it does not really tell the next person much.
Thanks for those comments and your opinions with regards our Customer Feedback System. As with any rating, grading or evaluation system, it is almost impossible to attain the ideal, or to satisfy everyone.
Johann, with regards the Star Grading System, I helped to develop the Grading Criteria in 2002, and then again in 2010, I re-developed the Star Grading criteria to meet International standards. I spent six months researching numerous grading and rating systems world wide, and also discovered very much differences of opinion from persons in their respective countries with regards the systems implemented on grading or rating not only caravan and camping facilities, but Hotels, guest houses, B & B's and so on.
The CaravanParks.com Customer Feedback System was developed based on my expertise on the Grading of caravan and camping facilities, with some major differences so as to make it as user/camper friendly as possible and as easy as possible for campers to complete. We at CaravanParks.com spent over a year developing and testing our Customer Feedback System before implementing it.
The CaravanParks.com Customer Feedback System has been running for two years now, and has proved to be very popular not only with caravanners and campers, but the resort owners as well. Caravan Park and Resort owners also appreciate your input.
There are currently 444 (four hundred and forty four) individually rated resorts now to get opinions and feedback on!
We believe at CaravanParks.com that our Customer Resort Feedback System is possibly not only the largest of its kind world wide, but by far the most popular!
Willie, what I am saying is:-
1. To just tick the stars without any comments, in my mind, and most campers is not the best way of rating.
2. There is absolutly nothing wrong with the rating system per say.
3. It is us, the campers, that need to use the system properly.
If I research a resort and it says "1 Star" I would like to know how that was acheived. a bush camp without electricity. for me whould be 1 star, for Warren it might be 5 star.
I think you misunderstood my point I am trying to make.
David, thats what I am trying to say, personnally I think to only see "4 Star" just does not help me much, it does not say what is the road condition, how is ablutions etc.
I strongly feel, we as the end-user should add comments in the commet section for all to see. The system is there, lets use it properly.
I am the first to say, my first attemp was very poor, but as one gets used to the system with the help of eg this topic, the better the system will work for us.
My intention was not to step on anybodies, toes, but to get the general feeling and to assist one another in completing the rating system.
I am sorry if people misunderstood / misread my intentions. I thought I was clear, but obviously not so.
Your reference to "stars" had me thinking of the Tourism Grading Council's Star Grading system.
In the CaravanParks.com Customer Resort Feedback system, its NOT actually Stars that we use! It's actually based on a five leaf clover symbol.
We deliberately DID NOT use a star. That would have been a breach of copyright as a star that is used in grading or rating systems is copyright to that system to the best of my knowledge. And also: We did not want to go into "opposition" with an established grading system that is used world wide.
With regards the comments section – we DID NOT want to force the issue here. Our intentions were to keep the system as easy and simple as possible for the camper to complete, and NOT to force “comments” etc. on to him or her. Believe me; in our first drafts of the system when we tested it, we made “comments” compulsory. It WAS highly debated!
Thanks again Johann for your input. Keep at it!
As was pointed out by previous comments here, it wont be feasable to make the General Comments section mandatory, as the computer will see any posting as words.
It would therefore be more to our own advantage to fill in the gen. comments as best as we can.
Please Ladies and Gents. Rate the resorts as soon as possible after you have visited them.
It plainly is just for our benefit.
Geert, lees gerus hier, Admin het ook hul insette gelewer.
As long as human beings are the judges one will never get a scientific, clinical fail proof outcome on a rating system. We get out of it what we are prepared to put into it. To overcomplicate matters will not add value. Remember, in many areas of life, especially in the outdoors the "less is more" philosophy is often the one adding most value.