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In this section we advise you, and provide assistance to others on various industry topics.

Jurgens Classique Geyser

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30 May 2018 @ 15:01:50 pm
Wietz
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I just bought a 2006 Clasique and battling to get the geyser working. There are 2 switches, Red one (Gas)and a black one (Electric. When I select the black one nothing happens, water keeps cold. Need some help.

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30 May 2018 @ 15:21:38 pm
HM
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Hi Wietz.

Start by checking the geyser fuse on the Apollo. Think it is the 2nd one from the top. Check all the fuses to be sure.

If the fuse is OK then check the switch. I had to replace mine some time back.

Could be the element has packed up. If all above are OK check on the element terminals if there is power. If there is power then it is the element.

If no power on terminals check the thermostats for continuity. 

 

 

The Happy Campers.
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30 May 2018 @ 18:45:20 pm
Danie-SLK
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Wietz the advice Hendrik gave is spot on. If you are not sure just reply and we can try and help further. 

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31 May 2018 @ 06:45:07 am
Carl
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Hi im 99% sure its the element like the previous coments check for power across the element ive changed loads of then people run the geysers dry and they pop some mica shops keep stock its a 1kw dont go any higher as the caravans wiring is thinner than the supply to a 1.5 or 2kw in your house some of the geysers do have a high temp reset but i doubt its the problem

 

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31 May 2018 @ 07:09:41 am
OOM JEEP
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Ek weet nie hoe spel jy "termostaat " in engels nie, daarom die afrikaanse antwoord..

 

As die geaser n termostaat in het. Mag dit ook n probleem wees. 

 

Anyhow. Welkom op die forum, eks seker hier is iemand wat jou gaan kan help. Die raat hierbo deur die ander lede is spot-on.

Laat weet ook of jy geholpde is en die fout opgespoor het

I love camping all year round
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31 May 2018 @ 07:15:53 am
Carl
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Caravan geysers have no thermostat they have an electronic control module that supply power not sure how it regulates ive done loads of explorers and the classiq etc always the element only ever changed one high temp cut out

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31 May 2018 @ 08:36:16 am
pietpotjie
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Just make sure you have the switches figured out. They can be confusing. My brothers Classique had me scratching my head until I got down close with glassess on so I could read the switches and together with the manual got it figured out. Nearly took apart for no reason.

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31 May 2018 @ 09:18:05 am
OOM JEEP
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Korrek. Maak seker die gas switch is af.

 

I love camping all year round
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31 May 2018 @ 10:38:08 am
Chuck Norris
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Kyk of die water warm word as jy dit op gas sit.

Doen die toets. As dit werk is daar iets op die bedrading fout.

Of die geyser het lug in, dan werk hy nie.

Welkom. Hoop jy kom reg.

 

As jy wil he jou drome moet waar word, moet jy eers wakker word.

Die jonge Fransmannetjie. (Parys - Frankryk)
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31 May 2018 @ 12:10:50 pm
Danie-SLK
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I do belief this picture supplied by Chris does clearly show the 2 thermostats. As indicated by Hendrik - the easier way is to find if the element does get 220V and take it from there.....

 

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31 May 2018 @ 12:59:32 pm
Carl
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I agree thats the high temp switch not quiet the same as your home geyser the long probe in the middle it cant be regulated like between 55°\ 90° its either hot or not no in-between as a thermostat 

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31 May 2018 @ 13:59:47 pm
Danie-SLK
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I agree. Whether it is a thermal switch or adjustable thermostat it can still interrupt the power and the geyser can fail to operate. One will have to check every device. In this case it is not only the electronic module that will switch on or off.

My understanding is a device that is not adjustable can also be called a thermostat - just like in most non electrical vehicles.

 

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24 Sep 2018 @ 12:04:32 pm
Wietz
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Hi Guys, We went to Krueger Park last week and had an awesome time, lots of animals and seen all Big 5 in one day, just very hot, 45 degrees. The geyser is working when both red & black switches are on, but cannot get it to work on gas when only gas switch turned on. Am I doing something wrong or are there an ignite like with fridges as I don't we one. The power kept on tripping at the resort and then wanted to use gas on the geyser.

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25 Sep 2018 @ 13:29:12 pm
Leon
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Again the the one switch is marked Gas on one side and Electric on the other.  You use this to select the mode of operation.  The other switch is marked on and off. With this your switch the geyser on or off in the mode (Gas or Electric) that you have selected.

With the Electric part it is easy you just turn on the hotwater tap to ensure the geyser is filled with water then you select "Electric" side and switch on. After about 17min you will have hot water.

With gas side it is a bit more complicated.

  1. Connect the gas and ensure the valve on the bottle is open.
  2. Go to the gas stove. Press turn and hold the gas knob of one of the burners. Try and ignite the burner. You will find that it takes a while for the gas to flow through the pipe and get to the burner.
  3. Now that you know the gas is basically in all of the pipes select "Gas" with the mode switch.
  4. Then switch the geyser on. You will hear a continuous tic tic tic of the gas igniter until the gas comes through and ignites then the Tic tic tic will automatically stop and the geyser will work with the gas.
  5. When the geyser reach tempreture the Flame will stop and the gas will turn of to the burner by itself.
  6. When the water temp drops the thermostat of the geyser will ignite the burner by itself again until you turn of the switch or close the gas valve.

Remember that the gas side of the geyser will not work directly after the water was heated the electric way. Because the thermostat has cut off the gas supply. In most such cases the burner will ignite for a very short time stop and only come into action again if the water temperature has dropped.

Hope this helps..................

 

 

Sonder Jesus is ek niks! ! ! !
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25 Sep 2018 @ 18:06:10 pm
Wietz
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Hi Leon, I will try it. Thnx so far. I will keep you posted once tried over coming weekend. Appreciated.
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26 Sep 2018 @ 06:33:03 am
Leon
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Hi Leon, I will try it. Thnx so far. I will keep you posted once tried over coming weekend. Appreciated.

Great! ! !  Best would be to start the geyser on gas while cold, to ensure that part is working before switching over to Electric.

Sonder Jesus is ek niks! ! ! !
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07 Jan 2019 @ 16:20:42 pm
Bush Mad
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Hi Guys, I have exactly the same geyser and had to replace the heater element the other day, only to find the unit works on 220v only since replacing the element. When trying to use on gas, light doesnt come on at all and I cannot hear the ignitors making a tick sound. The gas burners work on the stove, its only the geyser that wont work on the gas. When I purchased the van almost a year ago, all worked well up until about 3 months ago. Could it possibly be a fuse on the Hercules 20 that leads to the ignitors, if one of the 3 fuses are for the ignitors? maybe the switch has become faulty, but i have my doubts on that one. how does one check the ignitors? 

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07 Jan 2019 @ 18:29:35 pm
Danie-SLK
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May be take things one step at a time.

Check that you do get 12V DC on the terminal strip on C1 and C2.

Check the fuse next to these terminals.

Remove this valve and connect 12V on it hear if it opens and closes. If fine then one can go to the next step.

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08 Jan 2019 @ 07:40:29 am
Bush Mad
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looking at the picture supplied by Chris, where would the gas solenoid be located? Is it to the left or right under the element?  Are the terminals C1 and C2 the ones on the solenoid? 

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08 Jan 2019 @ 08:55:03 am
Danie-SLK
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It is indicated that it works on 220V so we can out rule the thermostat and the element. Help is needed on the gas side.

The gas solenoid is the unit in black on the bottom right in the picture in my post of 31 May 2018.

C1-1 and C1-2 as well as C3-5 and C3-6 are all terminals on the electronic board.

C3-5 and C3-6 are the 2 wires that go to the gas solenoid.

C1-1 and C2-2 is the 12V input for the spark electrode. Check that the gap on the electrode is adjusted to 4mm.

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14 Jan 2019 @ 08:03:51 am
Bush Mad
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Hi. Now I am pulling my hair out!. I have established their is power in and out from the switch, replaced the in line fuse. Power flowing fine before and after switch, but no power getting to the connector going to the electronic box. I can only imagine that I may have connected some of the wiring incorrectly when i replaced the 220v heater element. In the pic, I have removed the electronic box. You may have to look at my profile to see the pic.

 

 

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16 Jan 2019 @ 14:56:43 pm
Bush Mad
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Looking at the connection socket in the above photo, no power is getting to the red, white and yellow wires. The red leading from the switch via the fuse, does not run directly to the socket, but goes somewhere behind the geyser and then returns without power from wherever that point is. 

BUSH MAD
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16 Jan 2019 @ 15:36:57 pm
Danie-SLK
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The yellow and white that are connected on the board between the 2 x purple wires (on/off switch) and 2 x green wires (gas/electric switch) go to the pilot light.

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16 Jan 2019 @ 15:52:03 pm
Bush Mad
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looking at the connector socket, the 2 x blue wires lead to the gas solenoid (12v). On those i dont get any power. The black must be the earth, the brown leads to the ignitor, the red I imagine is 12v input (no power). No sure what the white and yellow are for, but also no power there. 

BUSH MAD
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16 Jan 2019 @ 16:07:39 pm
Danie-SLK
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The red is the incoming 12V power supply that is fed through the fuse. You can also check on the pilot lamp if it comes on or if off if it gets 12V power.

As indicated earlier the gas solenoid should be 2 blue wires. Yes the ignitor is black and brown.

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16 Jan 2019 @ 16:20:02 pm
Bush Mad
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The pilot light at the On/Off switch does not come on. i do however have power at and after the fuse on the red wire, but that wire disappears behind the geyser (on the wall side), to where i dont know and then returns again from behind the geyser, with no power. I am assuming this leads to the panel where the element is. There are a lot of wires there. I am starting to think I incorrectly coupled a wire somewhere there when i replaced the element, and that is why i am not getting a 12v feed to the red wire. (See the picture where the theromstat is indicated.)

BUSH MAD
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21 Jan 2019 @ 10:30:40 am
Bush Mad
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Problem found. Please look at picture below. There is a small micro switch of some description that needed pushing in. This appears to be a trip switch. As soon as i pushed in the red button, everything suddenly sprang into life. Hope this helps anyone else with similar problems in the future. Thanks Danie for all your help and assistance. 

 

BUSH MAD
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21 Jan 2019 @ 11:29:34 am
Danie-SLK
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Robbie that is purely a safety switch/thermostat when people open the high voltage connections. A pity it caught you out but thats the way we learn doing things ourselves. You will for sure remember this one.

Glad all is sorted out now and happy camping.

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12 Apr 2019 @ 12:54:42 pm
BIG AL
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Hi All,

Can someone explain how and when the geyser in my Exclusive fills up with water?As I understand it  - water into tank - then to pump - then to geyser/taps.What I don't understand is when one switches on the electricity does the geyser element only function when there is water in the geyser otherwise it would surely burn out.Does the geyser perhaps always remain full of water???

 

Thanks knowledgeable people.

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12 Apr 2019 @ 13:23:01 pm
Danie-SLK
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When you have water coming out of the tap when you select hot water the geyser will be full. The pump would suck it from the tank and push it through the geyser. Even if the water is still cold.

As far as I know you have to ensure there is water in the tank as well as the geyser. Yes the geyser does burn out if running dry although there are thermostats to try and prevent it. The problem with the thermostat is it needs water to be able to sense the heat. Just like a normal household geyser.

The post on 31 May 2018 shows the position of the thermostats with purple arrows.

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13 Apr 2019 @ 19:23:03 pm
Leon
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Hi All,

Can someone explain how and when the geyser in my Exclusive fills up with water?As I understand it  - water into tank - then to pump - then to geyser/taps.What I don't understand is when one switches on the electricity does the geyser element only function when there is water in the geyser otherwise it would surely burn out.Does the geyser perhaps always remain full of water???

 

Thanks knowledgeable people.

Unless you have removed the none return valve close to the pump the geyser should always be full.  I however installed a drain tap between the pump and the non return valve.

So I could drain the water tank but not the Geyser.  The non return valve is a small plastic pipe with a small ball on the inside. It is not a hi tech non return valve so I would thing that water can flow very slowly past the ball over time.

RULE no 1 for me is to open the tap fully to the hot water side to ensure that the water is only flowing through the geyser making sure its full before I switch on the geyser.  This I usually do at home because I travel with the tank full.

Then its alway ready at the camp.

Sonder Jesus is ek niks! ! ! !
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